How Can We Help You?

If you need help with Traffic Research (billing, account access, upgrades, downgrades, technical difficulties) you're in the right place

Special Christmas & New Years:

We will be out of the office from December 23rd to Jan 2nd 2020.

All emails, questions, inquiries, billing adjustments will be answered / adjusted on Jan 3rd & 4th 2020. Thank you for understanding and have a happy holiday!


Please email us at with any questions you may have.

  • Video / Streaming Issues

    Problems with streaming videos?

  • Site / Log In Issues

    Are you having issues accessing content ?

  • Ordering Problems

    Do you have any billing or ordering questions?

Help with Streaming

  • Most streaming issues can be revolved by testing another browser. We use both Wistia and Vimeo for all our delivery systems to guarantee compatibility with your desktop & mobile device.
  • If you encounter a broken link to plugin or software downloads, please let us know so we can fix it.

Billing & Account Questions

  • Please submit the contact form for any changes to your account, including upgrades, downgrades, cancellations or adjustments to your billing.
  • Questions about your invoice? Let us know