How Can We Help You?

If you need help with Traffic Research (billing, account access, upgrades, downgrades, technical difficulties) you're in the right place

Please email us at sales@lanpublications.com with any questions you may have.

  • Video / Streaming Issues

    Problems with streaming videos?

  • Site / Log In Issues

    Are you having issues accessing content ?

  • Ordering Problems

    Do you have any billing or ordering questions?

Help with Streaming

  • Most streaming issues can be revolved by testing another browser. We use both Wistia and Vimeo for all our delivery systems to guarantee compatibility with your desktop & mobile device.
  • If you encounter a broken link to plugin or software downloads, please let us know so we can fix it.

Billing & Account Questions

  • Please submit the contact form for any changes to your account, including upgrades, downgrades, cancellations or adjustments to your billing.
  • Questions about your invoice? Let us know