How Can We Help You?

If you need help with Traffic Research (billing, account access, upgrades, downgrades, technical difficulties) you're in the right place

Please email us at with any questions you may have.

  • Video / Streaming Issues

    Problems with streaming videos?

  • Site / Log In Issues

    Are you having issues accessing content ?

  • Ordering Problems

    Do you have any billing or ordering questions?

Help with Streaming

  • Most streaming issues can be revolved by testing another browser. We use both Wistia and Vimeo for all our delivery systems to guarantee compatibility with your desktop & mobile device.
  • If you encounter a broken link to plugin or software downloads, please let us know so we can fix it.

Billing & Account Questions

  • Please submit the contact form for any changes to your account, including upgrades, downgrades, cancellations or adjustments to your billing.
  • Questions about your invoice? Let us know